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Frequently Asked Questions (FAQs)

April 26, 2023

When and why do I need to spacers on a project?

Cross-shaped Plastic Spacers prevent Porcea Stone from chipping on the edges. These spacers are a critical component, especially for dry-lay installation, where there might be some movement of the base over time. On average you need 1 box of spacers (100 pcs/box) per pallet of material of Porcea Stone.

Can I mix sizes and colours on a single project?

We recommend avoiding the use of multiple sizes and colours in a single project. Porcea Stone is a manufactured product and from each production line, there are some minor differences in working sizes. We recommend that you do a mock-up on-site prior to selection/installation if you plan to mix sizes or colours on a project.

What is the best way to cut Porcea Stone?

We recommend the use of a continuous diamond blade that is non-segmented and a wet cut. This will achieve the cleanest cut. In the case of chipping, it is likely the wrong blade that is being used or that the equipment is out of alignment. Reach out to a member of our team for more detailed information on suggested blades and equipment for cutting.

Why do I see some staining on my Porcea Stone?

Although porosity is <1% on Porcea Stone, it is important to remember the product is not magical! At times you may see marks from tree leaves, tracks from car tires, rust from external elements, etc. Most of these are on the surface of the Porcea Stone and not permeating into the tile itself. A pressure wash and/or exposure to sunlight is usually enough to remove these marks. Sometimes a cleaner or acid may be required. Connect with us by email to get our Porcea Stone Cleaning Guide.

What does batch variation mean?

As with any manufactured product, Porcea Stone is produced in batches. Each production can range from 30,000 - 50,000 sq. ft. It is possible to see some minor changes from batch to batch in terms of the shade (the colour of the tile) and the calibre (the working size of the tile). Avoid mixing batches on a single project or if you are mixing batches, perform a visual check in advance to eliminate these future challenges.

How do I manage batches for project extensions?

Let us know when you require material for a project extension and we will do our best to supply/source from the same batch however at times this may not be possible. For these situations, please provide pallet numbers and original paperwork for tracking purposes.

When and why do I need to spacers on a project?

Cross-shaped Plastic Spacers prevent Porcea Stone from chipping on the edges. These spacers are a critical component, especially for dry-lay installation, where there might be some movement of the base over time. On average you need 1 box of spacers (100 pcs/box) per pallet of material of Porcea Stone.

Can I mix sizes and colours on a single project?

We recommend avoiding the use of multiple sizes and colours in a single project. Porcea Stone is a manufactured product and from each production line, there are some minor differences in working sizes. We recommend that you do a mock-up on-site prior to selection/installation if you plan to mix sizes or colours on a project.

What is the best way to cut Porcea Stone?

We recommend the use of a continuous diamond blade that is non-segmented and a wet cut. This will achieve the cleanest cut. In the case of chipping, it is likely the wrong blade that is being used or that the equipment is out of alignment. Reach out to a member of our team for more detailed information on suggested blades and equipment for cutting.

Why do I see some staining on my Porcea Stone?

Although porosity is <1% on Porcea Stone, it is important to remember the product is not magical! At times you may see marks from tree leaves, tracks from car tires, rust from external elements, etc. Most of these are on the surface of the Porcea Stone and not permeating into the tile itself. A pressure wash and/or exposure to sunlight is usually enough to remove these marks. Sometimes a cleaner or acid may be required. Connect with us by email to get our Porcea Stone Cleaning Guide.

What does batch variation mean?

As with any manufactured product, Porcea Stone is produced in batches. Each production can range from 30,000 - 50,000 sq. ft. It is possible to see some minor changes from batch to batch in terms of the shade (the colour of the tile) and the calibre (the working size of the tile). Avoid mixing batches on a single project or if you are mixing batches, perform a visual check in advance to eliminate these future challenges.

How do I manage batches for project extensions?

Let us know when you require material for a project extension and we will do our best to supply/source from the same batch however at times this may not be possible. For these situations, please provide pallet numbers and original paperwork for tracking purposes.

When and why do I need to spacers on a project?

Cross-shaped Plastic Spacers prevent Porcea Stone from chipping on the edges. These spacers are a critical component, especially for dry-lay installation, where there might be some movement of the base over time. On average you need 1 box of spacers (100 pcs/box) per pallet of material of Porcea Stone.

Can I mix sizes and colours on a single project?

We recommend avoiding the use of multiple sizes and colours in a single project. Porcea Stone is a manufactured product and from each production line, there are some minor differences in working sizes. We recommend that you do a mock-up on-site prior to selection/installation if you plan to mix sizes or colours on a project.

What is the best way to cut Porcea Stone?

We recommend the use of a continuous diamond blade that is non-segmented and a wet cut. This will achieve the cleanest cut. In the case of chipping, it is likely the wrong blade that is being used or that the equipment is out of alignment. Reach out to a member of our team for more detailed information on suggested blades and equipment for cutting.

Why do I see some staining on my Porcea Stone?

Although porosity is <1% on Porcea Stone, it is important to remember the product is not magical! At times you may see marks from tree leaves, tracks from car tires, rust from external elements, etc. Most of these are on the surface of the Porcea Stone and not permeating into the tile itself. A pressure wash and/or exposure to sunlight is usually enough to remove these marks. Sometimes a cleaner or acid may be required. Connect with us by email to get our Porcea Stone Cleaning Guide.

What does batch variation mean?

As with any manufactured product, Porcea Stone is produced in batches. Each production can range from 30,000 - 50,000 sq. ft. It is possible to see some minor changes from batch to batch in terms of the shade (the colour of the tile) and the calibre (the working size of the tile). Avoid mixing batches on a single project or if you are mixing batches, perform a visual check in advance to eliminate these future challenges.

How do I manage batches for project extensions?

Let us know when you require material for a project extension and we will do our best to supply/source from the same batch however at times this may not be possible. For these situations, please provide pallet numbers and original paperwork for tracking purposes.

When and why do I need to spacers on a project?

Cross-shaped Plastic Spacers prevent Porcea Stone from chipping on the edges. These spacers are a critical component, especially for dry-lay installation, where there might be some movement of the base over time. On average you need 1 box of spacers (100 pcs/box) per pallet of material of Porcea Stone.

Can I mix sizes and colours on a single project?

We recommend avoiding the use of multiple sizes and colours in a single project. Porcea Stone is a manufactured product and from each production line, there are some minor differences in working sizes. We recommend that you do a mock-up on-site prior to selection/installation if you plan to mix sizes or colours on a project.

What is the best way to cut Porcea Stone?

We recommend the use of a continuous diamond blade that is non-segmented and a wet cut. This will achieve the cleanest cut. In the case of chipping, it is likely the wrong blade that is being used or that the equipment is out of alignment. Reach out to a member of our team for more detailed information on suggested blades and equipment for cutting.

Why do I see some staining on my Porcea Stone?

Although porosity is <1% on Porcea Stone, it is important to remember the product is not magical! At times you may see marks from tree leaves, tracks from car tires, rust from external elements, etc. Most of these are on the surface of the Porcea Stone and not permeating into the tile itself. A pressure wash and/or exposure to sunlight is usually enough to remove these marks. Sometimes a cleaner or acid may be required. Connect with us by email to get our Porcea Stone Cleaning Guide.

What does batch variation mean?

As with any manufactured product, Porcea Stone is produced in batches. Each production can range from 30,000 - 50,000 sq. ft. It is possible to see some minor changes from batch to batch in terms of the shade (the colour of the tile) and the calibre (the working size of the tile). Avoid mixing batches on a single project or if you are mixing batches, perform a visual check in advance to eliminate these future challenges.

How do I manage batches for project extensions?

Let us know when you require material for a project extension and we will do our best to supply/source from the same batch however at times this may not be possible. For these situations, please provide pallet numbers and original paperwork for tracking purposes.

When and why do I need to spacers on a project?

Cross-shaped Plastic Spacers prevent Porcea Stone from chipping on the edges. These spacers are a critical component, especially for dry-lay installation, where there might be some movement of the base over time. On average you need 1 box of spacers (100 pcs/box) per pallet of material of Porcea Stone.

Can I mix sizes and colours on a single project?

We recommend avoiding the use of multiple sizes and colours in a single project. Porcea Stone is a manufactured product and from each production line, there are some minor differences in working sizes. We recommend that you do a mock-up on-site prior to selection/installation if you plan to mix sizes or colours on a project.

What is the best way to cut Porcea Stone?

We recommend the use of a continuous diamond blade that is non-segmented and a wet cut. This will achieve the cleanest cut. In the case of chipping, it is likely the wrong blade that is being used or that the equipment is out of alignment. Reach out to a member of our team for more detailed information on suggested blades and equipment for cutting.

Why do I see some staining on my Porcea Stone?

Although porosity is <1% on Porcea Stone, it is important to remember the product is not magical! At times you may see marks from tree leaves, tracks from car tires, rust from external elements, etc. Most of these are on the surface of the Porcea Stone and not permeating into the tile itself. A pressure wash and/or exposure to sunlight is usually enough to remove these marks. Sometimes a cleaner or acid may be required. Connect with us by email to get our Porcea Stone Cleaning Guide.

What does batch variation mean?

As with any manufactured product, Porcea Stone is produced in batches. Each production can range from 30,000 - 50,000 sq. ft. It is possible to see some minor changes from batch to batch in terms of the shade (the colour of the tile) and the calibre (the working size of the tile). Avoid mixing batches on a single project or if you are mixing batches, perform a visual check in advance to eliminate these future challenges.

How do I manage batches for project extensions?

Let us know when you require material for a project extension and we will do our best to supply/source from the same batch however at times this may not be possible. For these situations, please provide pallet numbers and original paperwork for tracking purposes.

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